The organisation of a party might be time-consuming, but canceling one can be much more stressful. Don’t panic if you have a tonne of party goods and are having trouble navigating Party City’s return policy. All the crucial information has been gathered by our professionals in one location.With its 30-day return policy, Party City strives to keep your events the most pleasurable and unforgettable. The people are allowed to return and even get cash backs during this time window, but only if they meet Party City’s requirements.

Continue reading to learn more about Party City’s return policy.

What is the return policy at Party City?

For 30 days after buying, if you have the original invoice, you are allowed to return the item for free.

Products must be in a first-class condition, and in their shipping boxes in order to be eligible for a return. Refunds for all returns, including those made for items bought primarily online, will be issued using the original mode of payment.

It should be noted that seasonal goods (such as those for Christmas and Easter) may be exchanged up to 7 days before the festival, in their proper packaging, with a shopping invoice or email confirming the order. You may reclaim your product during that time period and are able to get a local store credit.

Products that are purchased online from Gerson International cannot be returned by mail at this time. You can only return items purchased from Gerson International in-store.

Types of Returns to Party City

Let’s move on to the process of initiating a return now that you are aware of the fundamentals of the Party City Return Policy and its terms. You have the option of shopping offline at a Party City location or online at Partycity.com. If you aren’t 100% pleased with your purchase, you can send it back to us via mail or bring it back personally.

Store-Based Returns

Party City’s convenient return policy allows customers to easily send back the accessories bought from their website or in-store. Party City accepts returns with a receipt, the receipt from the online vendor, or a screenshot of the email confirming the transaction. Simply contact their customer service support and discuss the details in starting the return process.

Online Returns

Customers who are unable to return their purchases in person at a nearby location are welcome to use the standard mail system. Just head on over to the Party City returns page, input the order number, and a full refund will be emailed to you.

Return the item in its original packaging along with the itemised receipt email you received when you sent the thing back.

The barcode and order number are included in this email. Doing so is crucial if you want to get credit as quickly as feasible. Don’t forget to send a letter with your return specifying the order number if you didn’t get an email confirming your purchase.

The final process is to ship the returned product to the agreed location.

Items That Party City Does Not Accept as Returns

Product returns to Party City are not permitted for several product categories. Additionally, the business does not accept returns for these goods. These goods are not returnable.

Containers for heliumPersonalized and customised goodsIndividual components of various party kitsBlade & Timber Happy Birthday Kits

Party City’s Return Policy for Halloween

When it comes to Halloween merchandise, Party City adopts a unique stance. Item must always be unused and in its original packaging to be returned for a full refund or exchange, and accompanied by the original receipt.

After October 24, you cannot return Halloween-themed attire, cosmetics, or festivities. After October 24, only returns accompanied by the original receipt will be permitted.

Policy for Party City Exchange

Exchanges are not included in the Party City website’s stated return policy. To replace any item, call customer support at 800-727-8924 or bring it to the nearby Party City location and ask a representative for help. Check to see if the item you would like to replace is still in a sellable state.Party City Policy on Refunds

Party City starts processing your refunds as soon as they receive and inspect your return. With the exception of seasonal items, you will often receive a full refund. Party City will credit your order’s initial mode of payment. The refund will be issued within 2-5 working days after Party City accepts your return.

This post will give you all the necessary details about Party City’s return policy according to our findings.

With the exception of seasonal items, Party City’s 30-day return policy covers practically everything you need to throw a fantastic party and make the celebrations unforgettable Party City has virtually everything you’ll need to host a great event and end up making the festivities memorable. 

Seasonal items can be returned up to 7 days before the holiday is scheduled to begin. The easiest thing to do is to bring the product to your local store, along with its invoice or email order confirmation, and keep it in the same condition as when you bought it.

Can I return something to Party City without a receipt?

You can still return your purchases to Party City even if you don’t have the original receipt. However, you will get store credit instead of a cash refund.

Do you offer full refunds at Party City?

Party City gives full refunds for all transactions and will finish the return within two to five working days.

How long do refunds from Party City take?

The typical turnaround time for a Party City refund is two to five business days before it appears in your account.